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. 2010 Oct 7;2010:628086. doi: 10.1155/2010/628086

Table 4.

Summary of QoS requirements for e-Health services.

Types of e-Health services Example e-Health application Commonly used media types General QoS requirements
Delay Loss
Real-time conversational tele- consultation Audio conferencing between patient/doctor or doctor/doctor Audio <150 ms E2E one-way <1% packet loss ratio (PLR) preferred <3% limit

Real-time conversational video- based tele-consultation Video conferencing between patient/doctor or doctor/doctor Video <250 ms E2E one-way (upper bounds reported as 400 ms) 1% PLR

Real-time robotic services Tele-surgery
Tele-ultrasonography
Robotic control data, audio, video <300 ms round-trip-time Zero (may tolerate minimal PLR of 0.5%)

Real-time tele- monitoring Transmission of patient vital signs and streaming video in emergency situations Biomedical data collected by sensors Depends on sensors and applications <300 ms E2E one-way for hard real-time ECG (certain applications may tolerate <1 s E2E for ECG) Zero

Non-real-time tele-monitoring Transmission of patient vital signs for post- hospital home care Biomedical data collected by sensors, context data (e.g., collected by environmental sensors) Not Available (N.A.) Zero

Real-time tele- diagnosis Transfer of medical images to remote location in emergency situations Images, text, data N.A. (Depends on image size. Smaller images should be transferred within a few seconds.) Zero

Non-real-time tele- diagnosis Non-emergency remote diagnosis: transfer of medical images to a remote location where specialists analyze data and return a diagnostic report. Images, text, data N.A. Zero

Real-time EHR data access Emergency medical personnel at accident/disaster site accessing a patient's EHR Data, text, graphics, images N.A. Zero

Non-real time EHR data access/storage Web-based end user (patient, doctor, additional health personnel) application for access to EHR during patient check up Data, text. graphics, images N.A. Zero

Real-time messaging Alarms sent to care givers indicating patient emergency Text, small images, data N.A. Zero

Non-real time messaging Automated patient alerts (e.g., reminder for check up, reminder to take medication) Text, small images, data ~10 s [26] Zero

Conversational research and education Collaborative research/education tools involving conversational audio/video Audio, video <150 ms E2E one-way for audio <3% PLR audio
<1% PLR video
<250 ms E2E one-way for video (upper bounds reported as 400 ms)

Interactive research and education Interactive surgical simulations: remote control of instruments Data, images <300 ms round-trip-time 1% PLR

Streaming research and education Education tools involving streaming media Audio, video, data <10 s start up delay for audio and video <1% PLR audio
<2% PLR audio

Interactive health information data exchange Health portals: Web sites offering health related data All ~2 s/page for Web-browsing [26] Zero

Non-interactive health information data retrieval Distribution or diagnostic imaging textbooks All N.A. Zero

Administrative and financial transactions Patient referrals: appointment scheduling; charging and billing applications Text N.A. Zero