Table 4.
United States [2] | Netherlandsa | Norway [8] | Norway | ||
---|---|---|---|---|---|
Patient safety climate factors of the HSOPSb |
Hospital environment n = 338,607 |
Hospital environment n = 3,779 |
Hospital environment n = 1,919 |
Operating environment n = 358 |
|
% | % | % | % | ||
Outcome variables | |||||
1. | Overall safety | 65 | 52 | - | 57 |
2. | Frequency of events | 62 | 38 | 28 | 31 |
Unit-level factors | |||||
3. | Leaders' expectations |
75 | 62 | 72 | 65 |
4. | Continuous improvement | 72 | 47 | 50 | 46 |
5. | Teamwork within units | 80 | 84 | 68 | 57 |
6. | Open communication | 62 | 69 | 64 | 58 |
7. | Error feedback | 63 | 49 | 40 | 37 |
8. | Non-punitive | 44 | 67 | 72 | 72 |
9. | Adequate staffing | 56 | 62 | 49 | 52 |
Hospital-level factors | |||||
10. | Management support | 72 | 32 | 25 | 22 |
11. | Teamwork across units | 58 | 28 | 31 | 32 |
12 | Handoffs and transitions | 44 | 40 | 39 | 31 |
Total average sum score | 63 | 53 | 49 | 47 |
a Source: Wagner C, Smits M. Patient safety culture. Differences between professions and countries http://internationalforum.bmj.com/2010-forum/presentation-slides/wednesday/A7%20Wagner,%20Smits.pdf
b Complete labels: 1: overall perceptions of safety; 2: frequency of events reported; 3; supervisors' or managers' expectations and actions promoting patient safety; 4: organizational learning - continuous improvement; 5: teamwork within units; 6: communication openness; 7: feedback and communication about error; 8: non-punitive response to error; 9: adequate staffing; 10: hospital management support for patient safety; 11: teamwork across hospital units; 12: hospital handoffs and transitions.