Table 2.
Comparison of the Specialty Clinician’s Perceptions of Referral Appropriateness and Need for Follow-up for eReferral and Paper-Based Referrals
| Medical Specialty Referrals | Surgical Specialty Referrals | |||||
|---|---|---|---|---|---|---|
| eReferral | Paper-based | p-value | eReferral | Paper-based | p-value | |
| Inappropriate referrals | 4/152 (2.6%) | 7/109 (6.4%) | 0.21 | 2/94 (2.1%) | 9/92 (9.8%) | 0.03 |
| Consultative questions considered difficult to identify | 20/182 (11.0%) | 25/126 (19.8%) | 0.03 | 9/95 (9.5%) | 38/100 (38.0%) | <0.001 |
| Follow-up visit requested | 163/181 (90.1%) | 103/125 (82.4%) | 0.06 | 54/93 (58.1%) | 77/101 (76.2%) | 0.01 |
| Avoidable follow-up requests a | 44/160 (27.5%) | 33/102 (32.4%) | 0.41 | 7/52 (13.5%) | 34/76 (44.7%) | <0.001 |
a Only asked when follow-up visit was requested; denominator reflects follow-up visits requested