Table 1.

Dimensions of access

Dimension	Definition	Attributes
Architecture	Organizational structures and relationships established with the purpose of coordinating and steering access related activities.	• Availability • Affordability • Geographical accessibility
Geographic accessibility	Defined by the relationship between the location of the product or service and the location of the eventual user of the product or service	• User's location • Location of drug outlets • Infrastructural functionality e.g. roads networks.
Physical availability	Defined by the relationship between the type and quantity of product or service needed, and the type and quantity of product or service provided	• Medicines supply • Medicines demand • Supply chain efficiency
Affordability	Defined by the relationship between prices of the products or services and the user's ability to pay for them	• Price of medicines • Price of services • User's income
Acceptability	Defined by the relationship between the user's attitudes and expectations about the products and services and the characteristics of products and services	• Quality of products • Quality of services • User's beliefs and attitudes