TABLE 1.
Global Rating Scale domains
| Clinical quality | Quality of patient experience | Training | Workforce |
|---|---|---|---|
| Informed consent and information | Equality of access and equity of provision | Environment and training opportunity | Skill mix review and recruitment |
| Complications/safety | Timeliness | Endoscopy trainers | Orientation and training |
| Comfort | Booking and choice | Assessment/appraisal | Assessment/appraisal |
| Quality procedure | Privacy and dignity | Equipment and educational materials | Staff care |
| Appropriateness | Aftercare | Involve staff for development service | |
| Reporting | Ability to provide feedback for service |