TABLE 4.
Results from the postprocedure questionnaire
| Overall*, n (%) |
Hospitals (%) |
||||
|---|---|---|---|---|---|
| UAH | RAH | MH | GNH | ||
| Response rate | 851 (71.7) | 71.9 | 77.0 | 60.6 | 73.1 |
| Admission | |||||
| Journey well coordinated | 831 (98.6) | 98.0 | 98.8 | 100.0 | 98.1 |
| Excessive delay in admission to procedure time† | 165 (19.7) | 15.8 | 19.4 | 22.7 | 25.2 |
| Procedure | |||||
| Discouraged from having sedation द | 46 (5.5) | 8.1 | 2.0 | 6.8 | 5.0 |
| Sedation given¶ | 756 (94.0) | 93.8 | 92.1 | 97.4 | 94.9 |
| Choice offered for sedation†‡¶ | 195 (24.0) | 30.7 | 16.5 | 27.8 | 20.5 |
| Courteous doctor | 831 (99.5) | 99.7 | 99.2 | 99.2 | 100.0 |
| Courteous nurses | 833 (99.5) | 98.7 | 100.0 | 100.0 | 100.0 |
| More uncomfortable than first anticipated | 189 (22.7) | 23.3 | 23.5 | 18.5 | 23.5 |
| Treated with respect | 788 (99.6) | 99.7 | 99.1 | 100.0 | 100.0 |
| Discharge | |||||
| Preliminary results discussed after procedure†‡§ | 707 (86.9) | 93.4 | 82.3 | 85.7 | 83.0 |
| Know how to get the final results ‡¶** | 641 (78.9) | 82.9 | 70.2 | 84.0 | 81.6 |
| Time to discharge too long | 37 (4.5) | 5.7 | 4.0 | 5.0 | 2.5 |
| Aftercare information sheet†‡§¶**†† | 710 (87.3) | 90.6 | 84.2 | 74.1 | 96.2 |
| Know what to do if problems come up§¶†† | 736 (92.0) | 93.4 | 92.2 | 82.9 | 95.5 |
*
Totals differ due to missing values; P<0.05:
†
UAH versus GNH;
‡
UAH versus RAH;
§
UAH versus MH;
¶
RAH versus MH;
**
RAH versus GNH;
††
MH versus GNH. GNH Grey Nuns Community Hospital; MH Misericordia Hospital; RAH Royal Alexandra Hospital; UAH University of Alberta Hospital, Edmonton, Alberta