Table 4.
Intervention group | Costs (EUR) | Benefits (EUR) |
---|---|---|
55 additional consultations (average consultation 30 min; average charge 80 EUR - 40 consultations saved - 15 new consultations allocated on opened scheduling slots due to cancellation |
4412.- | |
Telecommunication cost | ||
Phone (8 cts/call) | 61.- | |
SMS (8 cts/txt) | 8.- | |
Letter (84 cts.-/mail) | 157.- | |
Research assistant salary for 3 months | 2340.- | |
Total cost | 2566.- | |
Total benefits | 4412.- | |
Net benefits | 1846.- |