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. 2010 May-Jun;17(3):302–307. doi: 10.1136/jamia.2009.000471

Table 2.

Measures of health information exchange usage in prior research

Level Measure
Individual
Access39 44
Additional feature and modification request by individuals40
Diversity of information36
Frequency of access compared to a target level44
Frequency of feature use37
Improved knowledge about patients36
Percent of users accessing system34 40 43
Time processing messages36
Usability43
User satisfaction36 39
Workflow changes36
Group
(none)
Organizational
Breadth (number of exchange partners)45
Depth (technical sophistication)45
Diversity (categories of clinical information provided)45 46
Percent of encounters accessed43
Volume (percent of information exchanged electronically)45
Network
Access (per patient basis)34
Diversity (categories of clinical information provided)19 35 38 47
Number of unique patients accessed39
Percent of emergency encounters accessed17 43
Percent of information exchanged38 42
Percent of organizations providing data42
Organizations providing or viewing data35
Volume of information41 47