Table 2.
Causes and consequences of 117 problems in 99 computer-related incident reports
| Problems | Consequences | ||
| n=117 (%) | Delay n=56 (%) | Rework n=23 (%) | |
| Human | 53 (45) | 17 (30) | 18 (78) |
| Machine | 64 (55) | 39 (70) | 5 (22) |
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