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. 2010 Mar-Apr;17(2):203–211. doi: 10.1136/jamia.2009.000240

Table 2.

Demographics and characteristics of American Customer Satisfaction Index My HealtheVet respondents

N* Percentage N* Percentage
Role Age
 Veteran 94046 93  19–30 764 1
 Family member 4874 5  31–40 2561 4
 Other role 1272 1  41–50 7317 11
 VA employee 884 1  51–60 22923 34
 Federal government employee 873 1  61–70 23408 34
 Veteran service organization 682 1  71+ 11053 16
 General public 329 <1 Total 68031
 Active duty 202 <1
 News media 44 <1 Gender
Total 100617  Male 28298 91
 Female 2722 9
Military period of service  Total 31020
 Vietnam War 60145 60
 Peacetime service 19335 19 Self-rated health status
 Desert Shield/Storm 12939 13  Excellent 1824 5
 Korean War 9991 10  Very good 7333 18
 Global War on Terror 5626 5  Good 15268 38
 World War II 4750 5  Fair 11857 29
 Other 4519 5  Poor 4033 10
 Not applicable 1767 2  Total 40315
Total 100069
*

Results shown for questions answered.

Multiple categories may be selected.

Prior to more narrow age ranges added in July 2008.