Table 1.

Preliminary themes derived from line by line coding and grouping of similarly coded phrases; illustrative patient quotes for each preliminary theme.

Six Preliminary Themes		Quotes to Illustrate the Preliminary Themes
1.	Lack of Understanding of Etiology of OAB	“I just thought it was a process of getting older and you can’t do anything for it, I have been a frequent urinator and I kind of just accepted it, like this is my plight in life.”
2.	Confusion with other Pelvic Disorders	“My bladder fell and they had to tie it up.”
3.	Lack of Understanding of Diagnostic Tests	“They put me on a table and turned me upside down.” “The doctor stuck a wand in my bladder.”
4.	Misconceptions of Definitions of Incontinence	Nocturnal enuresis: If the sheets of the bed are not wet, they didn’t “wet the bed.”
5.	Miscommunication between patients and providers over Kegel exercises	When asked how to perform them: “Well you just squeeze as hard as you can all the way up to the mid area. Just squeeze down there to make the muscles firm.”
6.	Miscommunication between patients and providers over medications	“I was taking the pills, but then I stopped it because it didn’t make the leakage go away.”