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. 2010 Jul 14;26(1):16–20. doi: 10.1007/s11606-010-1437-3

Table 1.

Support Staff and Resident Evaluation Characteristics

Clinic support staff (220 Clinics responding)
Available for residents (where faculty do not see their own patients) N = 80 clinics (36%) Shared (where faculty see their own patients) N = 141 clinics (64%)
Frequency (%) Frequency (%)
Clerical 75 (97%) 130 (94%)
RN 73 (96%) 125 (93%)
Social worker 68 (93%) 105 (79%)
Nursing assistant 61 (90%) 120 (90%)
Office manager 61 (86%) 121 (92%)
Nutritionist 48 (83%) 78 (63%)
LPN 48 (77%) 97 (76%)
Pharmacist 43 (77%) 70 (57%)
Psychologist 20 (43%) 34 (31%)
Case manager 19 (43%) 45 (39%)
Nurse practitioner 18 (40%) 54 (46%)
Physician assistant 7 (18%) 16 (15%)
Faculty tools for resident evaluation (219 clinics responding)
Frequency (%)
Mini-CEX 179 (82%)
Standardized written evaluation by supervising faculty 157 (78%)
Formal written evaluations 127 (58%)
Evaluation by allied or other clinic personnel 100 (46%)
Patient evaluation 82 (37%)
Performance-based chart review of patients in panel 79 (36%)
CEX (traditional or full clinical evaluation exercise) 41 (19%)
Individual quality improvement report 39 (18%)
Videotaped reviews of a patient encounters 28 (13%)
Standardized patient encounters 18 (8%)
Other 15 (7%)