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. 2010 Sep 2;26(1):58–63. doi: 10.1007/s11606-010-1494-7

Figure 2.

Figure 2

Percentage of time spent in AOVs by category (Charting. Follow-up of patient information (diagnostic studies, consults, mail, chart review, health research). Communication with staff and providers. Communication with patients (phone calls, answering messages). Patient-related process work (forms, scheduling, insurance issues, getting supplies). Orders (medications, consults, studies).