1. Communication with personnel other than provider (e.g., dietician, janitor, etc.) |
2. Emergency or warnings |
3. Emotions (fear/confusion) |
4. Understanding terms and medical knowledge |
5. Knowledge of rights and interpreter services |
6. Awareness of activities in hospitals heard in announcements |
7. Maltreatment or mistreatment by medical staff |
8. Privacy issues |
9. Circumstances that inhibit communication (e.g., vision impairments or immobility of hands) |
10. Difficulty with the radio or television |
11. Limited medical knowledge/lack of health literacy |
12. Contacting family and friends |
13. Social support |
14. Distrust of providers |
15. Decreased awareness of surroundings (e.g. People in the room, coming up from behind) |
Top three reported problems by group |
DCT-medical students |
Medical school faculty |
Non-DCT medical students |
1.Understanding medical language (19%) |
1.Communication (33%) |
1.Communication (22%) |
2.Communication (17%) |
2.Emergency or warnings (19%) |
2.Emergency or warnings (24%) |
3.Maltreatment or mistreatment by medical staff (17%) |
3.Emotions such as fear or confusion (15%) |
3.Emotions such as fear or confusion (12%) |