Table 3.

Challenges associated with computer work that have become more difficult with age

Challenges impacted by age-related factors	Reported reasons why each is more difficult
1. Physical aspects	Age-related factors
In particular	▪ Neck, shoulders strain, tired at end of day
▪ Use of mouse, developing carpel tunnel	▪ Stiffness when sitting for long periods
▪ Keyboard dexterity	▪ Hand problems, clicking on mouse
▪ Seeing screens	▪ Eye strain and vision
▪ Sitting at computers for long periods for data entry	Exacerbated by:
2. Mental aspects	▪ More clicking on the mouse required for newer programs
In particular:	▪ Ergonomic factors:
▪ Use of new technology	- Sitting more, less active
▪ Learning new programs and changes to programs	- Posture and seating, some computers badly set up, on a bench
▪ Statistics	▪ IT education provision
▪ Remembering passwords	- not tailored to particular needs
▪ Interpreting computerised results	- Not enough time allowed for older workers to learn, absorb and apply knowledge. "Younger workers already with computer skills, get the same amount of training time"
	- "Helpdesk" is on the computer, not in hardcopy"
	▪ Historical-generational learning factors
	- Not having computers at home and not growing up with computers
	- Computers not seen as a priority
	- Learn differently, "we are more practical people"
	- Harder for shift workers to adapt to computer
	▪ General lack of confidence and support with computers and new technology:
	- IT support not always available when needed
	- Frequency of use - affects confidence
	- Tendency to avoid new technology due to difficulty with equipment