Table 3.
Type and Number of Secure Electronic Messages Initiated by MCCO-Original and MCCO-Enhanced Self-Management Groups
| Type of Message | Total Messages, N (Subjects, N) | MCCO-Original Messages N (Subjects, N) | MCCO-Enhanced Messages, N (Subjects, N) |
|---|---|---|---|
| Report change in symptoms | 135 (50) | 57 (26) | 78 (24) |
| Question about medication or treatment | 95 (37) | 42 (17) | 53 (20) |
| Prescription refill request | 61 (30) | 32 (16) | 29 (14) |
| Appointment request | 75 (35) | 41 (17) | 34 (18) |
| Request completion of forms, letters, equipment authorization | 73 (30) | 42 (20) | 31 (10) |
| Total | 439 (182)a | 214 (96) | 225 (86) |
a
The results represent messages from subjects who did and did not complete the study.