Table 7.

Self-management and the chronic care model⁷²

Nearly half of all people with chronic illness have multiple conditions. Insurers have an interest in correcting specific issues in chronic disease management, including: Practitioners who, because of high caseload, are too rushed to consult or follow established practice guidelines Lack of care coordination Lack of active follow-up to ensure the best outcomes Patients inadequately trained to manage their illnesses

Notes: To overcome these issues, the Improving Chronic Illness Care organization created the Chronic Care Model, which summarizes basic elements for improving healthcare. The model draws on best practices and research findings and provides a foundation for collaborative programs, tools, and research aimed at improving care for the chronically ill (see http://www.improvingchroniccare.org for additional information and resources).⁷²