Table 3.

Respondents' responses on the five statements and five questions used to gauge their opinion of the services provided by community pharmacists.

	[Mean±SD]
Statements/Questions	Baseline scores	3-month scores	Level of significance (t-test)
1 I like the idea of being able to have a diabetes test done in a pharmacy.	[3.19±1.42]	[3.58±1.30]	0.112
2 My pharmacist can help me decrease my blood glucose level.	[2.80±1.11]	[3.54±1.21]	<0.001
3 My doctor can help me decrease my blood glucose level.	[4.25±0.84]	[4.34±0.80]	0.557
4 My diabetic medication is of no benefit.	[3.83±1.05]	[4.19±1.01]	0.103
5 I feel my medication is not working and that it is pointless to continue with it in the long term.	[4.07±0.87]	[4.32±0.86]	0.121
6 How often do you forget to take your medication?	[3.85±0.93]	[4.32±0.63]	0.001
7 How often do you forget to take your medication when you are away from home overnight?	[3.68±1.17]	[4.56±0.60]	<0.001
8 Do you take your medicine exactly as your doctor instructed?	[4.27±1.11]	[4.85±0.36]	<0.001
9 How often do you stop taking your medication?	[4.37±1.05]	[4.86±0.35]	0.001
10 How often do you take more medication than your doctor prescribed?	[4.46±0.79]	[4.66±0.60]	0.135

For statements 1 to 5, the respondents were asked to rate their response using the options, strongly agree, agree, somewhat agree, disagree, and strongly disagree. For questions 6 to 10, the respondents were asked to rate their response using the options, most of the time, often, sometimes, very rarely, and never. Scores (1 to 5) were used and reversed in statements/questions 4–7, 9 and 10 because of the negative wording of the questions; higher values now indicate positive responses.