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. Author manuscript; available in PMC: 2011 Apr 8.
Published in final edited form as: Cogn Technol Work. 2011 Mar;13(1):11–29. doi: 10.1007/s10111-010-0141-8

Table 2.

Themes and subthemes describing how use of EMR improved the (a) ease and (b) time efficiency of personal cognitive performance

% Mentioning theme

Both hospitals Hospital 1 Hospital 2
(a) IMPROVED EASE OF PERSONAL COGNITIVE PERFORMANCE

Improved ease of accessing information 65% 55% 78%
 Easy access to much patient medical history
 Easy access to medical references
 Easy to find information
  Can arrange information in the desired format; collation of information puts important information together; sorting features reduce clutter; using alphabetize patient list function makes it easier to find patients; easy to find information with electronic problem list
 Can access information not previously available
 Navigation easy because information is all in one place

Can access information from multiple settings, remotely 70% 64% 78%
 Can access information from anywhere within the hospital
 Can access outpatient information from anywhere (e.g., hospital)
 Can check patient information when not at the hospital

Can access information immediately 60% 55% 67%
 Can access information without searching for paper chart

Can access much information all at once 45% 36% 56%
 Patients for the day can be put together

Accessed information is more legible 45% 27% 67%
 Colleagues' electronic outpatient clinical notes are more legible

Can access information concurrently with others 15% 18% 11%

Improved ease of documentation 5% 0% 11%

(b) IMPROVED TIME EFFICIENCY OF COGNITIVE PERSONAL PERFORMANCE

Saves time accessing information 50% 36% 67%
 Saves time obtaining test results
 Saves time accessing others' notes because not waiting for dictation transcription
 Saves time not searching for paper chart
 Saves time not waiting for a nurse to look up information for physician
 Saves time that would have been spent reading poor handwriting

Saves time entering orders and documentation 30% 18% 44%
 Electronic order entry allows fast ordering of medications, especially remotely
 Copy and paste feature allows notes to be written quickly
 Medication orders are processed faster
 Orders are clearer, reducing processing time

Other ways that time is saved 10% 18% 0%
 EMR returns to prior state upon log-on, preventing having to start over
 Knowing partners' schedules saves time rounding on patients
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