Skip to main content
. Author manuscript; available in PMC: 2011 Apr 11.
Published in final edited form as: Int J Med Inform. 2010 Nov 26;80(1):39–46. doi: 10.1016/j.ijmedinf.2010.10.018

Table 1.

Summary points relating to efficiency from the focus groups

Efficiency gains
Saves time related to resolving errors
Phone calls with pharmacy reduced and communication improved
Refill processing is streamlined
Workflow is more efficient; reduced redundancy
Knowing formularies and prior authorizations at the point of prescribing saves time
Increased time with patients
Improved record keeping
Inefficiencies realized (computer and human errors)
Prescriptions not being received or having delayed receipt by the pharmacy resulting in frustrated patient calls
Slow functionality of the software during busy times
Patients changing pharmacies, not informing practice and prescriptions ending up in the wrong place
Repeated warnings produced by the software being incorrect or distracting
Insurance formularies not being kept up to date or being incorrect
Hidden cost
Needing staff skilled in computer issues related to e-prescribing