Table 3.
Number of Patients | Problem | Outgoing Calls | Resolution |
---|---|---|---|
15 | No Response on Health Buddy® for 3 Consecutive Days | 46 | Patient Teaching |
17 | Pain Related Issues | 36 | Advocacy / Referral / Patient Teaching |
5 | Suicidal Thoughts | 12 | Advocacy / Referral |
7 | G-tube Problems | 8 | Patient teaching |
5 | Sadness / Depression | 6 | Advocacy / Referral |
3 | Multiple symptoms | 3 | Advocacy / Referral |
3 | Nausea/Vomiting | 4 | Referral / Patient Teaching |
2 | Coughing/Excessive Secretions | 2 | Patient Teaching |
2 | Constipation | 2 | Patient Teaching |
1 | Stomatitis | 1 | Referral |