Table 3.
Satisfaction rate of respondents with each aspect of the quality of service. In the table “satisfied” refers to those who responded either “satisfied” or “very satisfied.”
| Component | Gender | Satisfied | Not Satisfied | Uncertain | Satisfaction Rate (%) | Significance of difference between genders |
|---|---|---|---|---|---|---|
| Distance to the hospital | Male (n=52) | 31 | 7 | 14 | 59.6% | X2=0.01, df=1, p=0.93 |
| Female (n=43) | 28 | 6 | 9 | 65.1% | ||
| Attitude of staff | Male (n=52) | 32 | 11 | 9 | 61.5% | X2=0.70, df=1, p=0.40 |
| Female (n=43) | 32 | 7 | 4 | 74.4% | ||
| Cost of treatment | Male (n=52) | 30 | 14 | 8 | 57.7% | X2=0.30, df=1, p=0.59 |
| Female (n=43) | 28 | 10 | 5 | 65.1% | ||
| Time spent | Male (n=52) | 14 | 31 | 7 | 26.9% | X2=2.4, df=1, p=0.12 |
| Female (n=43) | 19 | 31 | 3 | 44.2% | ||
| Clinic environment | Male (n=52) | 35 | 6 | 11 | 67.3% | X2=0.97, df=1, p=0.33 |
| Female (n=43) | 36 | 3 | 4 | 83.7% |