Table 2.

Common themes on impact of working with immigrant and underserved patients (n = 28)

Theme	Sample comments
1. Commitment/Interest (n = 24, 86%)	“I’ve always wanted to work in the community, but this experience help to solidify the need for health care professionals and the medically indigent community.”
Outreach (n = 5, 18%)	“I feel that we need to do more outreach to the underserved community.”
Awareness (n = 6, 21%)	“I think that it made me more aware of the need to serve these populations and even if I don’t pursue a practice specializing in this I will definitely try to spend some of my time as a professional helping out underserved communities.”
2. Patient communication (n = 11, 39%)	“It has helped me to be more patient and more dedicated to making sure the patients understand what is taking place at their visit.”
Language barrier (n = 9, 32%)	“It has helped me understand the many critical factors in working with immigrant/underserved populations, including providing appropriate translation services and CLEAR linguistically & culturally appropriate info.”
3. Personal fulfillment (n = 9, 32%)	“It was fulfilling working with the underserved population. It felt good to provide this service to them and you can tell that they are very thankful for it as well.”