Table 1.
Clients' mean scores of treatment satisfaction ratings including standard deviation
| Author | Instrument (score range) | Mean score | Standard Deviation |
|---|---|---|---|
| Afuwape et al. (2006) [28] | CSQ-8 (8-32) TPQ (0-40) |
CSQ-8: 21.5-21.5, TPQ: 19.9-23.8 | CSQ: 5.3-6.9; TPQ: 5.2-7.2 |
| Aguilera et al. (1999) [38] | Unknown measure (not applicable1) | 9.6 | Not reported |
| Anderson (1999) [37] | Unknown measure (not applicable1) | Not reported; 85-88% somewhat to very satisfied | Not reported |
| Boden & Moos (2009) [36] | Modified CSQ (0-33) | 25.2-26.7 | 5.4-6.3 |
| Brown et al. (2007) [43] | Self-developed scale (-3 to +3) | 2.3-2.7 | 0.7-0.9 |
| Burns et al. (2005) [33] | Self-developed scale (1-4) | 2.7-2.8 | Not reported |
| Clark et al. (2008) [41] | CSQ-8 (8-32); CPC (26-104) | CPC: 76.7; CSQ: not reported | CPC: 12.4; CSQ: not reported |
| Covington et al. (2008) [42] | CSQ-8 (8-32) | Not reported; 92% positive to very positive ratings | Not reported |
| Craig et al. (2008) [52] | CSQ-8 (8-32); TPQ (0-40) | CSQ-8: 22.8-23.5; TPQ: 20.1-21.5 | CSQ: 5.7-6.5; TPQ: 0.8-8.6 |
| Daughters et al. (2008) [44] | Modified CSQ (8-32) | 24.6-27.6 | 2.8 |
| Godley et al. (2000) [47] | Self-developed scale (1-5) | 4.2-4.3 | 0.6 |
| Harrison et al. (2008) [48] | Self-developed scale (not reported) | Not reported; 92% satisfied to very satisfied | Not reported |
| Herrell et al. (1996) [35] | Self-developed scale (1-7) | 4.8-5.1 | Not reported |
| Magura et al. (2008) [53] | Self-developed scale (0-10) | 7.5 | 2.7 |
| McHugo et al. (1999) [49] | Modified Lehman's QOL Interview (1-7) | 4.9-5.2 | 0.9-1.2 |
| Miles et al. (2003) [29] | CSQ-8 (8-32); TPQ (0-40) | CSQ: 21.7-23.7; TPQ: 18.5-22.6 | CSQ: 4.8-6.6; TPQ: 6.8-8.9 |
| Miles et al. (2007) [39] | Self-developed scale (not reported) | Not reported; 88-100% satisfied | Not reported |
| Moore et al. (2009) [50] | Self-developed scale (not reported) | Not reported; 75-90% satisfied to very satisfied | Not reported |
| Morse et al. (2006) [30] | Self-developed scale (1-6) | 4.7-5.2 | 0.7-1.0 |
| Morse et al. (2008) [31] | Self-developed scale (1-6) | 4.2-5.1 | 0.4-1.1 |
| Najavits et al. (1998) [40] | Modified CSQ (1-4) | 3.0-3.1 | 0.4 |
| Pollack et al. (1997) [54]] | CSQ-8 (8-32) | 27.5 | 0.7-0.9 |
| Primm et al. (2000) [32] | CSQ-8 (8-32) | 24.7-28.3 | 1.9-4.5 |
| Prince (2005) [34] | Self-developed scale (1-4) | Not reported; > 89% satisfied | Not reported |
| Ries et al. (1999) [46] | Modified CSQ (4-20) | 16.6 | 0.9-1.1 |
| Shaner et al. (2003) [45] | Self-developed scale (1-5) | Not reported; scores of > 4 on all items | Not reported |
| Wise (2010) [50] | CSQ-8 (8-32) | 29.6 | Not reported |
Key: CSQ-8 = Client Satisfaction Questionnaire (8 items), TPQ = Treatment Perceptions Questionnaire, CPC = Consumer Perceptions of Care, QOL = Quality of Life. For more details about all instruments, see Additional File 2.
1 20 Fill-in-the-blank questions were used.