Table 4.

Construct validity.

PCAT domains	Standardized beta	S.E.	z	p-value
First Contact Accessibility	-0.38	0.03	-11.26	<0.01
Ongoing Care	-0.36	0.03	-11.80	<0.01
Coordination	-0.35	0.04	-9.27	<0.01
Comprehensiveness (Services Available)	-0.49	0.17	-2.92	<0.01
Comprehensiveness (Services Provided)	-0.42	0.05	-8.61	<0.01
Cultural Competence	-0.42	0.03	-13.09	<0.01
First Contact & Ongoing Care	-0.36	0.06	-11.6	<0.01
Experience with PC (second order factor)	-0.35	0.03	-11.06	<0.01

Individual regression models between PCAT domains and general satisfaction with health services.

The second order factor (F6) is a scale computed from the domains of first contact & ongoing care, coordination, services provided, and cultural competence. It excludes the 'services available' domain.