Table 3.

Increased awareness of partner services

Site	Evidence
Mid-Manhattan	• Seventy-one percent of ED staff correctly identified the NORC program, its services and client eligibility • One hundred percent of ED staff correctly reported the MyMeds program purpose • Eighty-six percent of ED staff correctly identified MyMeds partners • Ninety-three percent ED docs were able to correctly report how to identify a MyMeds member
Lower Manhattan	Seventy-four percent of primary care physicians working in diabetes at the primary care center were aware of the Lower Manhattan NORC, and 63% of the joint diabetes Linkage project
Queens	• Twelve formal presentations were made by the NORC-SSP for community physicians (3–4 per quarter) • On average, 24 community physicians attended each presentation
Brooklyn	Anecdotal evidence (i.e. increases in documented communication between NORC-SSP and physicians during the Linkage project) suggests increased awareness