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. 1999 Jun 26;318(7200):1738–1739. doi: 10.1136/bmj.318.7200.1738

Table.

Number of variables found in hospital records, discharge letters, and final reports, and patients’ evaluation of doctors’ and nurses’ behaviour, in September 1994 before intervention and again in October 1995

September 1994
October 1995
P value*
No
evaluated
No (%)
found
No
evaluated
No (%)
found
Hospital record
Occupation 324 121 (37) 500 264 (53) <0.001
Marital status 324 201 (62) 500 325 (65) 0.41
Smoking 324 172 (53) 496 343 (69) <0.001
Alcohol 324  74 (23) 496 165 (33) <0.01
General physical condition 338 211 (62) 532 379 (71) <0.01
Glandular enlargement 338 208 (62) 532 221 (42) <0.001
Blood pressure 338 307 (91) 532 487 (92) 0.71
Pulse 338 310 (92) 532 482 (91) 0.63
Initial discharge letter
Copy in hospital record: 447 166 (37) 601 424 (71) <0.001
Information on drugs 166 138 (83) 424 397 (94) <0.001
Next follow up 166 107 (65) 424 267 (63) 0.81
Final discharge report
Information on drugs 444 345 (78) 606 521 (86) <0.01
Next follow up 444 274 (62) 606 356 (59) 0.34
Behaviour of doctors 322 328 0.059
Excellent 133 (41) 163 (50)
Very good 127 (39) 113 (35)
Good  53 (17)  49 (15)
Fair  4 (1)  3 (1)
Poor  5 (2)  0 (0)
Behaviour of nurses 322 328 0.395
Excellent 189 (59) 191 (58)
Very good 103 (32) 103 (31)
Good 30 (9)  31 (10)
Fair  0 (0)  3 (1)
Poor  0 (0)  0 (0)
*

September 1994 v October 1995. 

Fewer records evaluated for history taking than for physical examination as some patients gave inadequate information. 

Not disclosed to staff during intervention.