Table 2.
Facilities in the practice | % scored "very much important for patient safety" |
Percentage ">50% present in country" |
---|---|---|
Computerised medical record system, which is adequately kept | 82.3 | 82.7 |
Telephone facilitities that allow quick access to the practice, particularly for urgent health problems | 70.7 | 82.7 |
Planned checks of safety of equipment, medication, and other facilities in the practice | 69.0 | 53.8 |
Access to web-based clinical guidance tools in daily practice | 68.0 | 57.6 |
Forms for reporting incidents available | 67.9 | 28.3 |
Working agreements with pharmacists when problems arise with delivering medication e.g. alerts, interaction | 67.3 | 46.2 |
Reminders and alerts regarding safety issues, which are integrated in the medical record system | 61.5 | 43.1 |
Computerised decision support regarding medication safety in daily practice | 60.8 | 44.0 |
Computerised decision support regarding test ordering in daily practice | 47.1 | 13.7 |
Patient safety management | % scored "very much important for patient safety" | Percentage ">50% present in country" |
Practice-based reporting and analysis of incidents (e.g. significant event audit) | 74.5 | 19.2 |
Reporting and analysis of incidents in small educational groups (e.g. quality circles) | 66.0 | 7.7 |
Measurement and feedback on safety culture in general practices | 60.4 | 3.8 |
Nationwide or regional educational reporting system for incidents | 57.7 | 11.5 |
Measurement and feedback on indicators for patient safety | 57.7 | 5.7 |
Hygiene protocols and guidelines present | 56.9 | 39.6 |
Campaigns to increase patients' and public awareness of patient safety in general practice | 39.6 | 3.8 |
Periodic audits by an external inspection authority | 38.5 | 13.5 |
Nationwide or regional incident reporting weeks | 33.3 | 2.0 |
Surveys and other types of consultations of patients regarding safety incidents | 0 | 3.8 |
Communication and collaboration | % scored "very much important for patient safety" | Percentage ">50% present in country" |
Standards for record keeping (ICPC coding, electronic records) | 75.0 | 62.3 |
Integrated medical records for communication with specialists and others | 65.4 | 9.4 |
Structured formats for information on referral of patients | 61.5 | 22.6 |
Electronic prescriptions and integrated medication overview in the records from the pharmacist | 59.6 | 17.2 |
Periodic review of medication by pharmacists in patients who use dangerous (combinations of) medication | 51.9 | 3.8 |
Comprehensive analysis of prescribing decisions in the pharmacy, using decision support systems | 49.1 | 53.8 |
Patient-held medical records | 41.2 | 13.2 |
Generic conditions for patient safety | % scored "very much important for patient safety" | Percentage ">50% present in country" |
Culture and mentality which facilitates learning from incidents | 73.6 | 9.6 |
Understanding of patient safety in health professionals, particularly regarding how it differs from complications of treatment | 64.2 | 9.6 |
Workload is perceived as acceptable in general practice | 52.9 | 13.5 |
Adequate procedures for identifying and managing burn-out in health professionals | 50.9 | 0 |
Availability of information technology in general practice, and skills to use these adequately | 0 | 34.6 |
Education on patient safety | % scored "very much important for patient safety" | Percentage ">50% present in country" |
Education on patient safety in the vocational training of GPs | 81.1 | 23.5 |
A guideline on patient safety is available | 80.9 | 15.2 |
Education on patient safety in the vocational training of practice nurses | 79.2 | 8.9 |
Postgraduate education on patient safety of GPs | 78.7 | 13.7 |
Postgraduate education on patient safety of practice nurses | 77.1 | 7.0 |
Education on patient safety in the medical curriculum, before graduation | 73.6 | 17.3 |
Education on patient safety in the nursing curriculum, before graduation | 72.5 | 13.6 |