Communicate and emphasize the importance of patient safety to all residents, families, and staff on a regular basis. Include ancillary, as well as clinical staff. |
Ask if information on patient safety and safety systems is included in orientation or inservice training for all new staff. |
Assess patient safety culture to establish institutional benchmark data, and identify areas for improvement using tools that are readily available.32,33
|
Develop policies, procedures and mitigation strategies for certain high-risk practices, including medication errors or adverse drug events and falls. |
Encourage the reporting of errors by residents, families, and staff. Look for ways to reward staff who engage in safe activities or prevent accidents or injuries. |
Provide clinical and administrative staff with additional safety leadership and management skills. Some available programs and sources of information are:
-
-
Massachusetts Extended Care Federation: 8-week program on leadership for directors of nursing: abonner@mecf.org
-
-
New York State Health Facilities Association: Nursing Leadership Program for Long Term Care: nleveille@nyshfa.org
-
-
Institute for Healthcare Improvement (IHI): www.IHI.org
-
-
Learn, Empower, Achieve, Produce (LEAP): www.matherlifeways.com
-
-
Paraprofessional Health Institute (PHI): www.paraprofessional.org
|