Table 3.

Correlations between questionnaire scores and responses to individual questions

Variable	Relationship with health personnel	Information and participation	Outcome
Overall satisfactiona:
Treatment for child	0.62	0.49	0.37
How parent was treated	0.64	0.47	0.28
Overall outcomeb:
For child	0.58	0.55	0.62
For parent	0.71	0.65	0.52
Cooperationc:
Among health professionals at the clinic	0.73	0.65	0.40
Between the clinic and others involved with the child	0.62	0.56	0.30
Parent involvement:
Parent understanding of treatment from the clinicd	0.51	0.56	0.33
Parent involvement in dialogue with the clinice	0.26	0.24	0.09
Talked down to by personnelc:
Child	0.25	0.15	0.11
Parent	0.41	0.25	0.15
Time and availability:
Waiting timef	0.26	0.20	0.17
Acceptable number of hours with clinicg	0.45	0.35	0.26
Number of clinic visits in the last three monthsh	0.18	0.04	0.03
Contact with health professionals out of appointment timec	0.50	0.42	0.26
Information - side effects of medicationc	0.47	0.60	0.37

All correlations are significant (p < 0.01).

^a Five-point scale: "very dissatisfied" to "very satisfied".

^b Five-point scale: "no benefit" to "a very large benefit".

^c Five-point scale: "Not at all" to "to a very large extent".

^d Five-point scale: "very poor" to "very good".

^eThree-point scale: "never", "yes now and again", "yes often".

^fFour-point scale: "no", "yes but not for long", "yes fairly long", "yes very long".

^gThree-point scale: "very few hours", "too few hours", "enough hours".

^hFour-point scale: "only once", "2-5 times", "6-12 times", "more than 12 times".