Table 3.

Consultation characteristics

	n (%)
Reason for consultation
Physical problem	973 (98.9%)
Psychological problem	11 (1.1%)
Social problem	2 (0.2%)
Administrative issue	14 (1.4%)
Others	6 (0.6%)
Number of problems discussed
One	550 (55.9%)
Two	301 (30.6%)
Three or more	128 (13.0%)
Mean (SD)/Median
Nature of the problem
New (acute) illness	241 (24.5%)
Old (chronic) illness	640 (65.0%)
Both old and new	98 (10.0%)
Duration of consultation
< 3 minutes	72 (7.4%)
3-5 minutes	638 (65.4%)
6-8 minutes	102 (10.5%)
9-10 minutes	136 (13.9%)
11-15 minutes	23 (2.4%)
> 15 minutes	5 (0.5%)
Mean (SD)/Median
Continuity of care
Yes, usual doctor	237 (24.1%)
Not the usual doctor	450 (45.7%)
No usual doctor	290 (29.5%)
Knows the doctor:
Not at all well	649 (66.5%)
Not well	144 (14.8%)
Neutral	86 (8.8%)
Quite well/Very well	97 (10.0%)
Mean (SD)/Median