• Conduct a problem analysis prior to developing an education programme [25]. |
• Research both the patient's health needs and beliefs [26] and the health professional's agenda [27]. |
• Use a theoretical model [25]. |
• Design an intervention to deliver clinical benefits, as well as educational benefits [26]. |
• Ensure the aims, content and endpoints of a patient education initiative are congruent [27]. |
• Organise group education and involve partners [28]. |
• Learn what are existing patient health beliefs and modify if necessary [28]. |
• Include opportunities whereby patients can learn and develop the skills necessary to overcome adverse habits, in order to encourage behaviour change [11]; these may be self-management techniques, problem-solving or self-efficacy techniques [26,29]. |
• Encourage goal setting and redefine unrealistic goals [28]. |
• Provide feedback [28]. |
• Evaluate the programme [25]. |