Table 1.

Continuous self-improvement intervention using the plan-do-check-act steps delivered to intervention participants

“Plan” step

Identify life routines

Identify optimal steps for medication taking and how life routines impact these steps

Identify important people in medication-taking process

Select system level solutions that foster routines that enhance medication taking rather than focusing on personal effort and “remembering”

“Do” step

Incorporate change into existing routines

Implement more than one system-wide solution

“Check” step

Track data using the mailed MEMS report

“Act” step

Evaluate MEMS report data to see whether outcome was met

MEMS, Medication Event Monitoring System^®.