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. 2011 Jul 4;9:49. doi: 10.1186/1477-7525-9-49

Table 2.

Item characteristics and factor loadings of the first full model

Item missing not applicable mean sd λ
Organization of the Healthcare Delivery System
1. Overall organizational leadership in chronic illness care 211 7 (3.2%) 4 (1.8%) 7.38 2.36 .80
2. Organizational goals for chronic care 212 6 (2.8%) 4 (1.8%) 7.58 2.18 .88
3. Improvement strategy for chronic illness care 210 8 (3.7%) 7 (3.2%) 6.98 2.35 .81
4. Incentives and regulations for chronic illness care 207 11 (5.0%) 10 (4.6%) 6.84 2.49 .73
5. Senior leaders 209 9 (4.1%) 15 (6.9%) 8.24 2.16 .62
6. Benefits 204 14 (6.4%) 13 (6.0%) 6.66 2.73 .66

Community linkages
7. Linking patients to outside resources 208 10 (4.6%) 7 (3.2%) 6.23 2.53 .62
8. Partnership with community organizations 209 9 (4.1%) 5 (2.3%) 7.16 2.11 .75
9. Regional health plans 206 12 (5.5%) 26 (11.9%) 7.22 2.57 .88

Self-management support
10. Assessment and documentation of self-management needs and activities 209 9 (4.1%) 1 (0.5%) 5.85 2.78 .82
11. Self-management support 210 8 (3.7%) 4 (1.8%) 6.44 2.97 .87
12. Addressing concerns of patients and families 210 8 (3.7%) 2 (0.9%) 6.49 2.07 .78
13. Effective behavior change interventions and peer support 208 10 (4.6%) 4 (1.8%) 7.07 2.46 .73

Decision support
14. Evidence-based guidelines 210 8 (3.7%) 3 (1.4%) 7.88 1.79 .74
15. Involvement of specialists in improving primary care 209 9 (4.1%) 4 (1.8%) 6.79 2.80 .68
16. Providing education for chronic illness care 208 10 (4.6%) 6 (2.8%) 6.66 2.42 .78
17. Informing patients about guidelines 209 9 (4.1%) 3 (1.4%) 6.22 2.50 .76

Delivery system design
18. Practice team functioning 206 12 (5.5%) 5 (2.3%) 6.72 2.19 .78
19. Practice team leadership 206 12 (5.5%) 4 (1.8%) 7.09 2.33 .67
20. Appointment system 206 12 (5.5%) 6 (2.8%) 6.31 2.22 .69
21. Follow-up 209 9 (4.1%) 2 (0.9%) 7.39 2.30 .73
22. Planned visits for chronic illness care 209 9 (4.1%) 3 (1.4%) 8.78 1.84 .67
23. Continuity of care 207 11 (5.0%) 2 (0.9%) 7.45 2.11 .79

Clinical information systems
24. Registry (list of patients with specific conditions) 207 11 (5.0%) 9 (4.1%) 6.74 2.31 .63
25. Reminders to providers 203 15 (6.9%) 21 (9.6%) 5.92 3.60 .46
26. Feedback 207 11 (5.0%) 12 (5.5%) 6.51 2.53 .65
27. Information about relevant subgroups of patients needing services 202 16 (7.3%) 9 (4.1%) 6.37 2.54 .71
28. Patient treatment plans 208 10 (4.6%) 3 (1.4%) 6.35 2.68 .79

Integration of chronic care components
29. Informing patients about guidelines 207 11 (5.0%) 6 (2.8%) 6.24 2.46 .78
30. Information systems/registries 204 14 (6.4%) 12 (5.5%) 5.13 3.15 .73
31. Community programs 205 13 (6.0%) 34 (15.6%) 5.79 3.62 .71
32. Organizational planning for chronic illness care 204 14 (6.4%) 10 (4.6%) 5.69 2.50 .76
33. Routine follow-up for appointments patient assessments and goal planning 206 12 (5.5%) 10 (4.6%) 6.96 2.40 .74
34. Guidelines for chronic illness care 206 12 (5.5%) 8 (3.7%) 5.40 2.78 .89