Table 3. BSC indicators with statistically significant increments in mean scores between 2004 and 2008 using GEE robust estimates.

BSc Indicators	Annual Mean Score Increments
	Coefficient	Confidence Interval	Standard Error
Patient perception of quality index	1.14	0.169–2.119	0.497
Written shura-e-sehie activities	13.32	10.62–16.00	1.371
Health worker satisfaction index	2.26	1.32–3.21	0.481
Equipment functionality index	6.13	5.13–7.12	0.508
Drug availability index	3.67	2.03–5.3	0.832
Family planning availability index	9.04	7.36–10.72	0.858
Laboratory functionality index (hospital/CHC)	10.81	9.27–12.37	0.709
Staffing index	7.95	6.09–9.83	0.953
Provider knowledge score	5.00	4.11–5.88	0.452
Training in the past year	5.24	3.33–7.15	0.974
HMIS use index	7.27	5.37–9.17	0.971
Clinical guidelines index	12.43	10.97–13.89	0.743
Infrastructure index	1.25	0.08–2.4	0.593
Patient record index	1.72	0.05–3.39	0.851
Facilities with TB registers	13.25	10.89–15.61	1.203
Patient history and physical exam index	3.30	1.93–4.69	0.705
Patient counseling index	3.42	1.64–5.21	0.909
Proper sharps disposal	5.69	2.58–8.79	1.583
Average new outpatient visit/month (BHC>750 visits)	10.84	7.69–13.99	1.606
Patient consultation time (≥10 min)	3.00	0.81–5.19	1.118
BPHS facilities providing antenatal care	9.87	7.63–12.12	1.144
Delivery care according to BPHS	12.58	10.51–14.65	1.056
Facilities with exemptions for poor patientsa	5.62	3.47–7.78	1.100
Females as percent of new outpatients	1.67	1.24–2.1	0.219

All estimates p<0.001, except for patient perception of quality (p<0.02), infrastructure index (p<0.04), and patient record index (p<0.03).

^a2004–2007.

CHC, comprehensive health center.