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. Author manuscript; available in PMC: 2012 Jul 5.
Published in final edited form as: Acad Emerg Med. 2011 Jul 5;18(7):733–740. doi: 10.1111/j.1553-2712.2011.01102.x

Table 1.

Common Community Consultation/Public Disclosure Strategies and Potential Limitations

Community Consultation Strategy Limitations
Media Channels
  • Television

  • Radio

  • Regional newspaper

  • Local newspaper

Breadth of reach but not depth of information
Do not know who is actually reached
Timing determined by paper/radio/TV
Can only address general issues
Cannot focus message to sub groups
Greater expense
Language dependent
Requires individuals to take action to provide input
Random digit dialing “Hit and miss” households
Many households do not have land lines
Calls to cell phones may charge respondent, reducing
response rates
Town hall meetings Reaches whoever shows up
Traditionally not well attended
Do not know if attendees truly represent the larger
community
Join existing community group agendas
  • Health groups

  • Churches

Cannot reach all groups
May require targeted or limited message
Hotline, call-in Requires staff and increases cost
Limited access
Usually addresses one person at a time
Website Limited bi-directional communication
May not be accessible to some subgroups (elderly,
low literacy, etc.)
Language dependent
Social networking site Requires moderator and increases cost
Cannot control content
Posters, flyers, bus placards Limited amount of information can be provided
Passive, no interaction
Cannot determine reach or impact
Reading level, language limitations
Limited distribution or visibility