Box 2.

Questions relating to satisfaction and opening hours

2007/2008	2008/2009
Over the last 6 months or so, were you satisfied	How satisfied are you with the hours that your GP
with the hours your GP surgery was open? (yes/no)	surgery or health centre is open? (scale of five)
I was dissatisfied because …	Would you like your GP surgery or health centre
Please tick the ONE box closest to yourviews:	to open at additional times?
…the surgery was not open early enough in the morning	Which one of the following additional times would
.…the surgery was not open around lunchtime	you most like the GP surgery or health centre to
…the surgery was not open late enough in the evening	be open? Please pick one answer showing the
…the surgery was not open on a Saturday	time you would most like it to be open:
…the surgery was not open on a Sunday	Before 8 am
…orsome other reason	At lunchtime
	After 6.30 pm
	On a Saturday
	On a Sunday