Table 4.
Categories | Examples | Total (%) |
---|---|---|
‘Positive’ comments | Fine, happy, glad, pleased, relieved, good, positive, willing to help, comfortable | 30.0 |
‘Neutral’ comments | Surprise, okay, unsure, understand, caught off guard, fair | 42.0 |
‘Negative’ comments | Shocked, numb, apprehensive, sad, uncomfortable, taken aback | 36.0 |
Some individual responses fit more than one category