Table 4.
Level | Focus of level | Possible measurement method |
---|---|---|
Reaction | Student's perception of or satisfaction with training method | Survey, focus groups |
Learning | To measure if students' knowledge/skills/attitude changed | Control group Objective pretest/post test of knowledge/skills Direct observation Checklist |
Behavior | Determine if the new knowledge/skills/attitudes are being used by the student | Control group Direct observation checklist Before/after interview or survey of student's direct contacts or supervisors |
Results | The trainings impact on the organization | An improvement in quality, productivity, reduction in cost, increase profit or some other tangible benefit to the organization |
Adapted from Kirkpatrick [18]