Table 1.
Understanding the British National Health System Sustainability Index Model
SI Dimension | SI Factor | Measurement Intent of SI Question |
---|---|---|
Process | Benefits beyond helping patients | Change improves efficiency and makes jobs easier |
Credibility of the Benefits | Evidence supports the benefits change of the change which is obvious to all key stakeholders. | |
Adaptability of improved process | Assess staff perceptions that change can continue in the face of changes in staff, leadership, organization structures, | |
Effectiveness of the System | Examines the presence of a system to continually monitor the impact of change | |
Staff | Staff involvement | Focuses on the engagement of staff at the start of the change process and ensuring that training is received for the newly required skills. |
Staff attitudes | Seeks reduce resistance to change through empowerment and belief by staff that the change will be sustained | |
Senior Leadership Engagement | Effort and responsibility by management to sustain the change and it involves staff sharing of information about the change process and seeking advice from senior leaders | |
Clinical leadership engagement | Similar to senior leadership engagement but the focus is on key clinical leaders | |
Organization | Fit with organization’s strategic aims & culture | Examines prior history in sustaining change and that improvement goals are consistent with agency goals |
Infrastructure for Sustainability | Explores if resources (staff, facilities, job descriptions, money etc) are available to help sustain change. |