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. Author manuscript; available in PMC: 2012 Oct 1.
Published in final edited form as: Qual Manag Health Care. 2011 Oct;20(4):263–279. doi: 10.1097/QMH.0b013e3182314b20

Table 1.

Understanding the British National Health System Sustainability Index Model

SI Dimension SI Factor Measurement Intent of SI Question
Process Benefits beyond helping patients Change improves efficiency and makes jobs easier
Credibility of the Benefits Evidence supports the benefits change of the change which is obvious to all key stakeholders.
Adaptability of improved process Assess staff perceptions that change can continue in the face of changes in staff, leadership, organization structures,
Effectiveness of the System Examines the presence of a system to continually monitor the impact of change
Staff Staff involvement Focuses on the engagement of staff at the start of the change process and ensuring that training is received for the newly required skills.
Staff attitudes Seeks reduce resistance to change through empowerment and belief by staff that the change will be sustained
Senior Leadership Engagement Effort and responsibility by management to sustain the change and it involves staff sharing of information about the change process and seeking advice from senior leaders
Clinical leadership engagement Similar to senior leadership engagement but the focus is on key clinical leaders
Organization Fit with organization’s strategic aims & culture Examines prior history in sustaining change and that improvement goals are consistent with agency goals
Infrastructure for Sustainability Explores if resources (staff, facilities, job descriptions, money etc) are available to help sustain change.
HHS Vulnerability Disclosure