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. Author manuscript; available in PMC: 2012 Oct 1.
Published in final edited form as: Qual Manag Health Care. 2011 Oct;20(4):263–279. doi: 10.1097/QMH.0b013e3182314b20

Table 4.

Difference in Staff Responses to the Sustainability Index Factors by Job Category

Number of Responses by Job Category Percent by Job Category
Highest
Level
Rating
Second
Level
Rating
Third
Level
Rating
Lowest
Level
Rating
(0)
Total Highest
Level
Rating
Second
Level
Rating
Third
Level
Rating
Lowest
Level
Rating
(0)
Chi-
Square
P
Value
Benefits beyond helping patients 33.19 0.000
  Administration Management 51 66 1 17 135 37.8% 48.9% 0.7% 12.6%
  Clinician Only 33 50 5 34 122 27.0% 41.0% 4.1% 27.9%
  Clinician Administrator 16 44 0 20 80 20.0% 55.0% 0.0% 25.0%
  Non Clinical or Admin Staff 18 15 4 5 42 42.9% 35.7% 9.5% 11.9%
Credibility of the Benefits 15.76 0.072
  Administration Management 32 65 27 8 132 24.2% 49.2% 20.5% 6.1%
  Clinician Only 19 49 37 16 121 15.7% 40.5% 30.6% 13.2%
  Clinician Administrator 14 31 22 13 80 17.5% 38.8% 27.5% 16.3%
  Non Clinical or Admin Staff 13 14 9 5 41 31.7% 34.1% 22.0% 12.2%
Adaptability of Improved Process 10.25 0.330
  Administration Management 75 44 8 6 133 56.4% 33.1% 6.0% 4.5%
  Clinician Only 53 39 17 12 121 43.8% 32.2% 14.0% 9.9%
  Clinician Administrator 44 24 7 4 79 55.7% 30.4% 8.9% 5.1%
  Non Clinical or Admin Staff 23 13 4 2 42 54.8% 31.0% 9.5% 4.8%
Effectiveness of the System 6.03 0.737
  Administration Management 75 31 17 7 130 57.7% 23.8% 13.1% 5.4%
  Clinician Only 61 24 25 10 120 50.8% 20.0% 20.8% 8.3%
  Clinician Administrator 46 16 13 4 79 58.2% 20.3% 16.5% 5.1%
  Non Clinical or Admin Staff 23 11 7 1 42 54.8% 26.2% 16.7% 2.4%
Staff Involvement and Training 16.15 0.064
  Administration Management 53 38 25 17 133 39.8% 28.6% 18.8% 12.8%
  Clinician Only 32 28 26 34 120 26.7% 23.3% 21.7% 28.3%
  Clinician Administrator 30 22 12 15 79 38.0% 27.8% 15.2% 19.0%
  Non Clinical or Admin Staff 15 7 12 8 42 35.7% 16.7% 28.6% 19.0%
Staff Attitudes 24.99 0.003
  Administration Management 40 35 29 29 133 30.1% 26.3% 21.8% 21.8%
  Clinician Only 30 19 20 52 121 24.8% 15.7% 16.5% 43.0%
  Clinician Administrator 19 16 10 34 79 24.1% 20.3% 12.7% 43.0%
  Non Clinical or Admin Staff 12 15 7 7 41 29.3% 36.6% 17.1% 17.1%
Senior Leadership Engagement 8.09 0.525
  Administration Management 69 24 27 11 131 52.7% 18.3% 20.6% 8.4%
  Clinician Only 52 22 25 19 118 44.1% 18.6% 21.2% 16.1%
  Clinician Administrator 40 9 15 15 79 50.6% 11.4% 19.0% 19.0%
  Non Clinical or Admin Staff 19 7 7 7 40 47.5% 17.5% 17.5% 17.5%
Clinical Leadership Engagement 4.33 0.888
  Administration Management 78 19 30 5 132 59.1% 14.4% 22.7% 3.8%
  Clinician Only 67 20 22 10 119 56.3% 16.8% 18.5% 8.4%
  Clinician Administrator 47 10 16 5 78 60.3% 12.8% 20.5% 6.4%
  Non Clinical or Admin Staff 23 6 7 4 40 57.5% 15.0% 17.5% 10.0%
Fit with the organization aims and culture 9.13 0.426
  Administration Management 57 48 17 8 130 43.8% 36.9% 13.1% 6.2%
  Clinician Only 42 45 17 13 117 35.9% 38.5% 14.5% 11.1%
  Clinician Administrator 27 23 16 12 78 34.6% 29.5% 20.5% 15.4%
  Non Clinical or Admin Staff 16 15 6 3 40 40.0% 37.5% 15.0% 7.5%
Infrastructure for Sustainability 14.35 0.110
  Administration Management 44 27 44 15 130 33.8% 20.8% 33.8% 11.5%
  Clinician Only 29 21 49 20 119 24.4% 17.6% 41.2% 16.8%
  Clinician Administrator 16 14 35 14 79 20.3% 17.7% 44.3% 17.7%
  Non Clinical or Admin Staff 19 6 10 7 42 45.2% 14.3% 23.8% 16.7%
HHS Vulnerability Disclosure