Table 3.

Stakeholders in the checklist development and implementation process.

The "sharp-end" user	"The end-user must be involved in the development process" (F)
	"The leader of the development process must be one of the 'sharp-end' users" (D)
Head of department	"The checklist must be developed by the users, but quality assured by the responsible head of the department" (G)
Indirectly affected parties	"If an operation for which a checklist is planned to be developed affects a third party, the third party must also be informed and consulted" (H)
Well-recognised or leading person	"Get an authority, a leading person, or someone with a good reputation to represent the checklist implementation" (H)