Table 3.
Organizational characteristics of MCH/Urban Health Units
| Characteristic | All Regions (n = 97)* |
Urban Egypta (n = 19) |
Lower Egyptb (n = 40) |
Upper Egyptc (n = 38) |
|---|---|---|---|---|
| # (%) | # (%) | # (%) | # (%) | |
| External Supervision | ||||
| Facility received external supervision | 95 (97.9) | 19 (100.0) | 40 (100.0) | 36 (94.7) |
| within the previous 6 months | 95 (97.9) | 19 (100.0) | 40 (100.0) | 36 (94.7) |
| Checked registers/books | 87 (89.7) | 19 (100.0) | 36 (90.0) | 32 (84.2) |
| Discussed problems | 62 (63.9) | 14 (73.7) | 23 (57.8) | 25 (65.8) |
| Discussed policy issues | 80 (82.5) | 18 (94.7) | 31 (77.5) | 31 (81.6) |
| Discussed technology problems | 42 (43.3) | 11 (57.9)ac | 22 (55.0)bc | 9 (23.7)bc |
| held an official staff meeting | 86 (88.7) | 19 (100.0) | 36 (90.0) | 31 (81.6) |
| Observed individual staff at work | 82 (84.5) | 17 (89.5) | 32 (80.0) | 33 (86.8) |
| Recorded observations | ||||
| Managerial Processes | ||||
| Facility has a management committee that meets every month or more | 40 (41.2) | 16 (84.2)ab; ac | 11 (27.5)ab | 13 (34.2)ac |
| Facility keeps official records from the management committee meetings | 20 (20.6) | 10 (52.6)ab; ac | 5 (12.5)ab | 5 (13.2)ac |
| Facility has a system for monitoring the quality of care that is delivered | 23 (27.1) | 3 (16.7) | 9 (31.0) | 11 (28.9) |
| Facility keeps written documentation of quality assurance activities | 20 (20.6) | 3 (15.8) | 9 (22.5) | 8 (21.1) |
| Facility has an approach for reviewing quality assurance activities | 23 (23.7) | 3 (15.8) | 9 (22.5) | 11 (28.9) |
| Community/patient involvement | ||||
| Facility holds meetings with both facility managers and community members | 41 (42.3) | 16 (84.2)ab; ac | 13 (32.5)ab | 12 (31.6)ac |
| Facility has a procedure to collect and report patient feedback | 2 (2.1) | 2 (10.5)ab; ac | 0 (0.0)ab | 0 (0.0)ac |
| Facility has instituted changes within the previous 3 months, based on patient feedback | 3 (3.1) | 1 (5.3) | 0 (0.0) | 2 (5.3) |
ab Urban facilities different from Lower Egypt facilities (p < 0.05)
ac Urban facilities different from Upper Egypt facilities (p < 0.05)
bc Lower Egypt facilities different from Upper Egypt facilities (p < 0.05)
* Percent calculated using non-missing as denominator [missing number range (0 - 11)]