Table 2.
Differences in patient satisfaction in Phase A (control) and Phase B (patient held record)
| Phase A | Phase B | P-value | Differences in | Adjusted | |||||
| N | Satisfied n (%) | N | Satisfied n (%) | % 2 | odds ratios | ||||
| B-A (95% CI) | (95% CI)§ | ||||||||
| Hospital Care | |||||||||
| Treated with kindness | 57 | 53 (93.0) | 38 | 34 (89.5) | 0.71* | -3.5 (-15.3,8.3) | 0.6 (0.1,3.2) | ||
| Staff attended to needs | 57 | 47 (82.5) | 37 | 31 (83.8) | 0.87 | 1.3 (-14.1,16.8) | 1.1 (0.3,3.4) | ||
| Able to talk about problems | 56 | 46 (82.1) | 38 | 23 (60.5) | 0.02 | -21.6 (-40.1,-3.1) | 0.3 (0.1,0.9) | ||
| Given information re illness | 58 | 39 (67.2) | 38 | 20 (52.6) | 0.15 | -14.6 (-34.6,5.3) | 0.5 (0.2,1.1) | ||
| Doctors done all they can | 57 | 49 (86.0) | 38 | 35 (92.1) | 0.52* | 6.1 (-6.3,18.6) | 2.0 (0.5,8.5) | ||
| Happy with recovery | 58 | 34 (58.6) | 38 | 30 (78.9) | 0.04 | 20.3 (2.2,38.5) | 2.9 (1.1,8.5) | ||
| Satisfied with type of therapy | 52 | 46 (88.5) | 31 | 28 (90.3) | 1.00* | 1.9 (-11.7,15.4) | 1.5 (0.3,7.1) | ||
| I have had enough therapy | 56 | 31 (54.4) | 35 | 24 (68.8) | 0.21 | 13.2 (-6.9,33.4) | 1.9 (0.7,5.0) | ||
| Home Care | |||||||||
| Satisfied with amount of contact with hospital | 46 | 38 (82.6) | 28 | 22 (78.6) | 0.67 | -4.0 (-22.8,14.7) | 0.7 (0.2,3.0) | ||
| Information wanted about allowances/benefits | 46 | 28 (60.9) | 23 | 17 (73.9) | 0.28 | 13.0 (-9.9,35.9) | 2.0 (0.6,7.1) | ||
| Good preparation for return home | 42 | 39 (92.9) | 21 | 20 (95.2) | 1.00* | 2.4 (-9.6,14.4) | -† | ||
| Satisfied with service | 58 | 17 (29.3) | 39 | 10 (25.6) | 0.69 | -3.7 (-21.7,14.4) | 0.8 (0.3,2.2) | ||
* Fisher's Exact Test (Two-Tail), §adjusted for age, sex, race, admission ward, disability at 6 months, † not estimatable