Table 3.

Descriptive statistics and zero-order correlations between the measures^a

		Information quality	Personalization	Impartiality	Credible design	Coping	Threat	Corroboration	Trust	Mean	SD
Information quality										3.95	0.64
Personalization		.43**								2.72	0.90
Perceived impartiality		.61**	.29**							3.72	0.82
Credible design		.54**	.30**	.28**						3.41	0.84
Coping		.41**	.33**	.30**	.18**					3.73	1.02
Threat		.18**	.09*	.10*	.07	.66**				3.63	1.11
Corroboration		.23**	.08	.17**	.09*	.19**	.57**			3.44	1.76
Outcomes
	Trust	.39**	.17**	.33**	.19**	.27**	.66**	.71**		3.68	1.58
	Readiness to act	.24**	.17**	.17**	.08	.29**	.55**	.62**	.63**	3.30	1.88

^a The range of each scale was the same as the scale points described in the procedure

*P < .05;

**P < .01.