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Time physicians spent answering the longest 10% of patients’ questions
| Number of questions | Patient question (mean number of characters) | Physician answer time (minutes) | |
| Shortest 90% of questions (≤916 characters) | 1003 | 420 | 2.2 |
| Longest 10% of questions (>916 characters) | 110 | 1300 | 2.6 |
