Table 2.
Participant reasons for not using the WAS
| Reasons | Participants, n (%) |
|---|---|
| Unaware of the online appointment service | 245/463 (52.9) |
| Did not trust the internet | 130/463 (28.1) |
| No computer literacy | 48/463 (10.4) |
| Others | 40/463 (8.6) |
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