Table 1.

Domains of Quality Nursing Care and Their Attributes

Domains	Definitions	Attributes Nurses who give quality care:
Competence	Ability to provide care to meet patients’ various needs. Nurses have knowledge and skills to assess patient’s needs, determine the best intervention, and carry out the intervention to meet the patient’s needs.	Take care of patients’ needs. Attend to individual needs. Respond to patients in timely manner. Are knowledgeable. Are technically skillful. Explain and answer questions. Communicate with healthcare team.
Caring	Concerns and compassion for patients as fellow humans. Nurses respect and treat patients as persons, and go beyond duties to reach out and do good for patients.	Treat patients as persons. Care about patients. Get to know patients as persons beyond illness. Have personal relationships with patients. Go beyond duties/routines.
Professionalism	Conduct and attitudes reflecting the societal values of professional. Nurses committed to act in accountable, autonomous, and self-disciplined manner.	Are responsible/accountable. Are willing to work. Do not bring personal issues to work. Are committed to improve care. Are willing to keep learning. Are fair and honest.
Demeanor	Behaviors and presentation of selves to patients. Nurses convey their competence, caring, and professionalism in their behavior.	Are kind/patient/calm/gentle. Are friendly/easy to talk. Are respectful/courteous. Are pleasant/work with smile. Are confident.