Table 2:
ONC Category 1 Role 18,27 | ONC Category 1 Description 18,27 | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
---|---|---|---|---|---|---|---|---|
Implementation Support Specialist* | “Workers in this role provide on-site user support for the period of time before and during implementation of health IT systems in clinical and public health settings. These individuals will provide support services, above and beyond what is provided by the vendor, to be sure the technology functions properly and is configured to meet the needs of the redesigned practice workflow.” | X | X | X | X | X | X | |
Implementation Manager* | “Workers in this role provide on-site management of mobile adoption support teams for the period of time before and during implementation of health IT systems in clinical and public health settings.” | X | X | X | X | |||
Practice Workflow and Information Management Redesign Specialist* | “Workers in this role assist in reorganizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use of health IT to improve health and care.” | X | X | X | X | |||
Technical/Software Support Staff** | “Workers in this role will support on an ongoing basis the technology deployed in clinical and public health settings. Workers in this role maintain systems in clinical and public health settings, including patching and upgrading of software. They also provide one-on-one support, in a traditional ‘help desk’ model, to individual users with questions or problems.” | X | X | X | ||||
Trainer** | “Workers in this role design and deliver training programs, using adult learning principles, to employees in clinical and public health settings.” | X | X | X | ||||
Clinician/Practitioner Consultant* | “This role is similar to the “Practice Workflow and Information Management Redesign Specialists” role listed above; in addition to that role’s set of competencies, this role brings to bear the background and experience of a professional licensed to provide clinical care or a public health professional.” | X |
Denotes “Mobile Implementation” roles that are short-term in nature
Denotes roles that are ongoing in nature