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. 2011 Dec;14(12):1325–1332. doi: 10.1089/jpm.2011.0225

Table 2.

The NURSE Mnemonic for Communicating Empathy

  Representative language
Naming “It sounds like…”
Understanding “I'm hearing you say…”
Respecting “I am impressed that…”
Supporting “I'll be available for you…”
Exploring “Tell me more about…”

Source: Pollak et al.17